Accessibility

https://lasadultsportal.slough.gov.uk/web/portal/pages/home

This accessibility statement applies to Slough Borough Council Adult Social Care Portal, https://lasadultsportal.slough.gov.uk/web/portal/pages/home

This website is run by Slough Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software

*listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.


AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

You can find a full list of any issues we currently know about in the non-accessible content section of this statement.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email adultsocialcareonline@slough.gov.uk
• call 01753 475111

We'll consider your request and get back to you in 5 working days.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:

• email adultsocialcareonline@slough.gov.uk
• call 01753 475111

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contact us:

• email adultsocialcareonline@slough.gov.uk
• call 01753 475111

• use our computers to access online services at one of our community hubs.

Slough Borough Council Adult Social Care Portal is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1   AA standard, due to the non-compliances, listed below.

Non-accessible content

The link wrapping the logo in the footer contains the same text on both the alt attribute and used by aria-labelledby. So, this text may be repeated twice for screen reader users when reading the logo link. This fails WCAG 1.1.1: Non-text Content (A). We have a ticket raised for this issue and will update estimated dates for fix once we have been informed.

The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations

Some text in the top menu bar is not included in an ARIA landmark. ARIA roles should contain children and be contained by parents.  This ensures <li> elements are used semantically.   People who use assistive technologies might find it difficult or impossible to use a child control if its managing control lacks the required parent role.

Generated PDFs are not structured and aren't saved as a PDF, so aren't tagged or structured for those using screen readers or assistive technologies.  This fails WCAG 4.1.2: Name, role value.  

Liquidlogic are working towards fixing these issues in future upgrades and hope to have this done by the end of February 2023.

If you find an issue that we have yet to identify, please contact us using one of the routes described in the 'Reporting accessibility problems with this website' section of this statement.

Our third-party cookie banner:
By default, we only collect essential cookies. 

At this time, we have not made any disproportionate burden claims.

Content that's not within the scope of the accessibility regulations

Links to other websites

We link to other websites, which gives more information, such as GOV.UK. We are not responsible for the accessibility of third-party content.

This statement was prepared on 16 February 2022. This website was last tested on 11 February 2022. The test was carried out by Liquidlogic.

It was launched in February 2022 with a partially compliant build and content was assessed by the migration web team. We check new content before publishing. We hope to carry out a test in February 2023.